At Junk Medic (“we,” “our,” or “us”), protecting your personal information is our top priority. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, or communications.

 

 

1. Information We Collect

 

We may collect:

 

• Personal Information: Name, email, phone number, service address, and any details submitted through our forms or communications.

• Usage Information: Device data, IP address, browser type, access times, and page interactions to improve our services.

• Mobile Information: Phone number and opt-in status for messaging purposes.

 

 

2. How We Use Your Information

 

We use your information solely to:

 

• Provide and manage junk removal and related services.

• Communicate with you regarding account notifications and service updates.

• Enhance user experience and website performance.

• Respond to support or contact requests.

 

 

3. Data Sharing and Transfers

 

We do not transfer, share, sell, rent, or disclose your personal information to any external organizations or third parties under any circumstances, including with your consent.

 

Additionally, your mobile opt-in information is never shared or disclosed to any party for any reason.

 

 

4. Messaging Terms and Conditions

 

By providing your mobile number and opting in, you consent to receive account notifications and service updates via SMS from Junk Medic at 888-966-5865.

 

Consent to receive messages is obtained through an explicit opt-in checkbox or keyword submission by the user and is never assumed or implied.

 

 

• Message Frequency: Varies based on service activity.

• Message & Data Rates: May apply per your carrier agreement.

• Opt-Out: Reply STOP to unsubscribe.

• Help: Reply HELP or contact us at 888-966-5865 or contact@thejunkmedic.com.

• Data Use: Mobile opt-in data is strictly confidential and never shared.

 

 

5. Cookies & Tracking

 

We may use cookies to improve site performance. You can disable cookies in your browser settings if preferred.

 

 

6. Data Security

 

We use industry-standard safeguards to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection.

 

 

7. Your Rights

 

You may:

 

• Access or request correction/deletion of your data.

• Withdraw consent for communications at any time.

 

 

8. Children’s Privacy

 

We do not knowingly collect information from individuals under 13 years old. Our services are intended for users age 13 and older.

 

 

9. Policy Updates

 

This policy may be updated periodically. Continued use of our services constitutes acceptance of changes.

 

 

10. Contact Us

 

Junk Medic

Phone: 888-966-5865

Email: contact@thejunkmedic.com